Privacy Policy


Effected Data: 28-Nov-2024


Sentinel Esports & Entertainment Network is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our https://www.efimeralmail.com website and use our mobile application , collectively referred to as the 'Services.' Please read this policy carefully. If you do not agree with the terms of this policy, please do not access our website or use our mobile application.


2. Information We Collect


We may collect the following types of information when you use our Services:


2.1. Personal Information

  • Complete Name
  • Email Address
  • Telephone Number
  • Specific geolocation data


Contact Information: Name, email address, phone number, postal address, etc.

Account Information: Username, password, profile information.

Payment Information: Credit card details, billing address, etc.

Device Information: Information about the device you use to access our Services, including device ID, operating system, and app version.


2.2. Non-Personal Information


Usage Data: Information about how you interact with our website and mobile app, such as pages viewed, links clicked, features used, and time spent on the Services.


Log Data: Log files that include your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.


Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies on our website and mobile app.


3. How We Collect Your Information


We collect/receive information about you in the following manner:

  • Subscribes to the newsletter


4. How We Use Your Information


We use the information we collect for the following purposes:

  • To send users marketing and promotional campaigns
  • To send targeted advertising
  • To Provide and Manage Our Services: To deliver, operate, and improve our website, mobile app, products, and customer experience.
  • Identification and Authentication: To authenticate your identity.
  • To Personalize Your Experience: To tailor our website/services to your preferences.
  • To Communicate with You: To send you updates, notifications, and information related to your account or our Services.
  • Marketing and Promotional Purposes: To send newsletters, offers, and event updates.
  • Advertising: To display relevant advertisements.
  • To Process Transactions: To process payments and manage billing.
  • To Ensure Security: To protect your information and our Services.
  • To Comply with Legal Obligations: To meet regulatory and legal requirements.


If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which consent is granted unless we are required to do otherwise by law.


5. How We Share Your Information


We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

  • With Service Providers 
  • Ad Networks
  • Affiliate Marketing Programs
  • Social Networks
  • With Affiliates: We may share your information with our affiliates for purposes consistent with this Privacy Policy.
  • In Legal Matters: We may disclose your information if required by law or in response to valid requests by public authorities.
  • In Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.


We require third parties to use personal information only for the intended purpose.


6. Retention Of Your Information


We will retain your personal information for 365 after users terminate their account or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.


7. Your Rights and Choices


You have the following rights regarding your personal information:

  • Access your data: You can request access to the personal information we hold about you
  • Rectify your data: You have the right to verify the accuracy of your data and ask for it to be updated or corrected
  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in those communications or by contacting us directly.
  • Data Portability: You can request a copy of your data in a commonly used and machine-readable format and, if technically feasible, have it transmitted to another controller without any hindrance.
  • Restrict Processing: You have the right to restrict the processing of your data. In this case, we will not process your data for any purpose other than storing it.
  • Object to Processing: You have the right to object to the processing of your data if the processing is carried out on a legal basis other than consent.
  • Withdraw Consent: You can withdraw your consent to the processing of your data at any time, where applicable.
  • Lodge a Complaint: You have the right to bring a claim before a statutory data protection authority.


To exercise these rights, you can submit your request online on our Privacy Center portal or write to us at [email protected]. We will respond to your request in accordance with applicable law.


8. Security


We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.


If a security incident is detected and entails a significant risk to the data owner, such an event will be reported without delay to the competent control authority, together with the corrective and remedial measures implemented and/or to be implemented.


9. Cookies and Tracking Technologies


To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.


10. Third Party Links


Our Services may contain links to third-party websites or apps that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or apps you visit.


11. Children’s Privacy


Our Services are not intended for children under the age of [13/16/18, depending on jurisdiction]. We do not knowingly collect personal information from children without verifiable parental consent. If we learn that we have collected personal information from a child without such consent, we will delete that information.


12. Contact Us / Data Protection Officer


If you have any queries or concerns about the processing of your information that is available with us, you may email our Data Protection Officer at Tikal 3996, Guadalajara, Jalisco, email: [email protected]. We will address your concerns in accordance with applicable law.